The Islamabad Electric Supply Company (IESCO) on Monday said it tries to fix faults within shortest possible time. IESCO Chief Executive Officer Shahid Iqbal in a statement said that the company will ensure uninterrupted power supply in all of its five circles. “For immediate redressal of electricity failure complaints our complaint offices, help line number 118 and customer service centre head office numbers 92529336 are available round the clock. IESCO chief added that system up gradation and maintenance is much important to strengthen the distribution system for which temporary shut down are taken and prior intimation to valued customers is given through print and social media and also by forwarding SMS to customers of effected areas.
Published in The Express Tribune, September 29th, 2020.
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Sir I received Bill on 24th Feb and last date was 26th Feb. I tried to pay by Internet banking but failed. I contacted 118 and asked for help and also enquired about opening of customer service centre number . I was told its closed on Saturday. Today on Monday I went to mareer chowk office and requested for one day extension in payment of bill as its written on back of bill that 3 days extension can be given. But it was refused. Now should I ho to PM complaint cell or supreme Court
IESCO or LESCO the performance is zero. LESCO in Lahore first set up their site office in Shias' houses and installed Air conditioners of which the billings were levied from the locality's consumers as they reduced the numbers of units consumed by their electricity meter and added those units to other electricity meters installed on the same electric pole right under my nose because I watched that act standing in the dark. This is the only change that happened in this country; I mean if a worker can't work without air conditioner, what is the point in recruiting him. Some of them spent whole nights in that house. Secondly, I noticed factory owners of the area bribed them for reducing their bill amount. I wished that office be removed from the area.