ICT admin resolves 8,554 complaints

ISLAMABAD: The Islamabad Capital Territory (ICT) administration has resolved over 8,554 complaints so far, lodged by the general public regarding different departments through the Prime Minister’s Performance Delivery Unit (PMDU). More than 300 complaints are being received by the capital administration on a daily basis, out of which 40 to 50 were associated with the district administration while the rest had been sent to the relevant departments, an official source in ICT administration told the media on Friday.  Most of the complaints were linked to price control, and were being resolved by the concerned assistant commissioners on a daily basis, he added. The banners and panaflex of PMDU had also been displayed before different offices, urging citizens to download the Pakistan Citizen’s Portal (PCP) App and lodge complaints regarding government institutions to be addressed as soon as possible, he said.

Published in The Express Tribune, September 14^th, 2019.