Salesforce expands footprint into China with Alibaba partnership

As it looks to make inroads into the Chinese software market with its cloud-based products


Reuters July 25, 2019
The company logo for Salesforce.com is displayed on the Salesforce Tower in New York City, US, March 7, 2019. PHOTO: REUTERS

US cloud-based service provider Salesforce.com said on Wednesday it will partner with Chinese e-commerce company Alibaba, as Salesforce looks to make inroads into the Chinese software market with its cloud-based products.

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"Alibaba will become the exclusive provider of Salesforce to customers in mainland China, Hong Kong, Macau and Taiwan, and Salesforce will become the exclusive enterprise CRM product suite sold by Alibaba," the company said in a blog post.

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The Customer Relationship Management (CRM) platform that San Francisco-based Salesforce intends to sell in the regions include Sales Cloud, Service Cloud, Commerce Cloud and Salesforce Platform, the company said.

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