Pakistan Citizen Portal secures second place at the World Government Summit

PM Imran Khan’s government has managed to resolve over 250,000 complaints out of 420,000 lodged


Tech Desk February 13, 2019
Pakistan Citizen Portal (PCP) has secured a place in top three for the Best Mobile Government Apps out of over 4600 entries at the World Government Summit held in Dubai earlier this week. PHOTO: PMDU/TWITTER

Pakistan Citizen Portal (PCP) secured the second place in top three Best Mobile Government Apps out of over 4,600 entries at the World Government Summit held in Dubai earlier this week.

In a tweet on Wednesday Prime Minister Imran Khan revealed that the government portal, launched in October last year, which helped resolve over 250,000 complaints out of 420,000 lodged secured the second position.

PM launches Pakistan Citizens’ Portal to address public complaints

The app connects all the government departments and is monitored by the Prime Minister Office. PM took to Twitter to laud the effort of the team from Khyber-Pakhtunkhwa that developed the app free of charge.

Indonesia’s Qlue Smart City App secured first place which works in a very similar way as PCP where complaints are posted with geo-tags which helps the government officials in resolving issues faster as the exact location can sometimes also be tagged. With this app, it is said to have improved the government’s performance by 60 per cent.

While the US-based app NYC 311 came in third and is used by over 1.8 million people yearly. This app also provides services and help to the users regarding government information.

PM Imran meets Abu Dhabi crown prince, IMF chief on sidelines of Dubai summit

PCP had managed to resolve over 15,000 complaints within the first month of its launch and had over 100,000 downloads from the Google Play Store which now stands at 500,000 plus downloads and has very easily become the 7th best app on the play store.

Many users also took to Twitter to encourage the government for their initiative where #PakistanWinsGlobally became a trend.






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