Prime Minister Imran Khan on Monday announced that the Pakistan Citizen Portal (PCP) Application has successfully addressed more than 100,000 complaints thus far.
In a tweet, he urged the nation to use official account of Prime Minister Development Unit for effective complaints' response.
PM launches Pakistan Citizens' Portal to address public complaints
The prime minister said the development marked the highest and fastest grievance redressal in the country’s history within a short span of only 60 days.
Today, we crossed 100,000 mark of resolved complaints by Pakistan Citizen Portal App. This marks the highest & fastest grievance redressel in our history: that too within short span of 60 days only. I urge my fellow citizens to use @PakistanPMDU for effective complaints' response
— Imran Khan (@ImranKhanPTI) December 31, 2018
PCP, launched in October this year by the government, is a complete grievance redressal system, which is connected with all the government departments and monitored by the Prime Minister Office.
People lodge complaint through a smartphone app, website, e-mail and Facebook. A complaint can also be registered through a toll free number. All complaints are resolved in a given timeframe and a transparent manner to the satisfaction of the complainant.
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