AN Etihad Aiways plane in flight. PHOTO: REUTERS
ABU DHABI: Etihad Airways Engineering, the largest commercial aircraft maintenance, repair and overhaul (MRO) services provider in the Middle East, received two prestigious honours at the Aviation Business Awards 2018 held in Dubai on Tuesday, October 9. The ‘Unsung Hero of the Year’ and ‘Engineering Innovation of the Year’ awards recognise the company’s achievements in the past 12 months by a panel of aviation industry experts. Technical sales and customer service team at Etihad Airways was awarded the ‘Unsung Hero of the Year’ award, which recognised the multi-cultural team for playing a key role in enabling the UAE’s vision to become a global aerospace hub. The team has been instrumental in attracting an exponential number of tier-one airlines including flag carriers from all over the world to Abu Dhabi for aircraft maintenance across a wide range of fleet, including the Airbus A380 and Boeing 787 Dreamliner. Etihad Airways Engineering CEO Abdul Khaliq Saeed said, “Our entire team has worked tirelessly to deliver innovative operations and excellent service levels that exceed the expectations of our customers and these awards are a testimony to their efforts. Innovation and customer service are part of our DNA and we are proud to be rewarded by the industry for our commitment to excellence.”
Published in The Express Tribune, October 13th, 2018.
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