Viral video shows Careem captain, customer engaging in heated brawl

The conflict began after the customer allegedly threw his cigarette on the mat of the car

A video of a heated brawl between captain of ride hailing service Careem and his customer after the latter allegedly brought a lit cigarette in the car has been circulating on social media.

In the video, the customer is seen sitting next to the driver in the car. The customer resisted after realising the incident is being filmed. However, the captain made the situation more difficult by saying, “Who even are you? How in the world did you even think of throwing the cigarette in my car."



The customer explained the cigarette fell by mistake on the car’s floor mat but failed to convince the driver. The captain was then heard saying, “I provide air-conditioning to you; do you even have a fan at home.”

The captain went on to add, “apologise to me.” The passenger is then seen trying to make a call, which eventually provoked the driver to abuse more as he threatened the passenger, saying he will “send his live location” which will lead “everyone” to show up.



“This is the kind of customers Careem has and then there are captains who complain and get their IDs blocked,” he said while pointing at the customer who was using his phone.

The passenger finally decides to leave the car, but throws verbal abuse himself before doing so.

In the second part of the video, the captain is accusing the customer of breaking his back window of the car and removing the side-mirror. He turned his camera off because of the customer’s angry behaviour later and claimed he had ‘proof’ of the passenger damaging his car, even though none of the damage was shown by the customer in the video.