DoorDash opens Silicon Valley home for 'virtual' restaurants

Its launch comes as restaurants are experimenting with ways to cut costs in a highly competitive market

After helping customers bypass dining rooms, food delivery company DoorDash is giving chefs the option to do the same with delivery-only “virtual” restaurants run out of its new commissary in Silicon Valley.

Bay Area restaurateur Ben Seabury, who wanted to test the delivery-only concept as well as demand for his upscale “The Star” pizzeria concept in San Jose, California, was first to sign up. He took one of the four kitchens in DoorDash’s new 2,000-square-foot commissary that opened earlier this month.

The launch of DoorDash Kitchens comes as restaurants are experimenting with ways to cut costs on labor and rent while adapting to fast-changing consumer tastes and demands in a highly competitive market.



“I jumped at the opportunity to kill two birds with one stone,” said Seabury. Privately held DoorDash will exclusively deliver his food from the commissary, where rent is based on a percentage of gross sales.

“The landscape of dining in America is changing,” said Seabury, whose portfolio includes six traditional restaurants that are on pace to do $18 million in sales this year. Delivery accounts for about 20 per cent of his overall restaurant business.

DoorDash Kitchens is also an option for restaurants looking to open overflow kitchens for delivery or catering, said Broderick McClinton, general manager of DoorDash for Business.

“We want to help our partners evolve,” said McClinton, who added that DoorDash Kitchens aims to expand to other markets.

Meanwhile, experimentation in the evolving US food delivery business continues.

David Chang’s growing Momofuku restaurant group in September opened a Manhattan storefront for its delivery-only restaurant Ando. That move came after the announcement that Maple, a Chang-backed meal delivery service, was shutting down.



Chicago’s ASAP Poke runs its delivery-only restaurant from the kitchen of a sushi restaurant that is also owned by the Lettuce Entertain You restaurant group.

Privately held Green Summit Group operates virtual restaurants, including Butcher Block and Leafage, in New York and Chicago. News reports say the startup has gotten financial support from delivery partner GrubHub. Green Summit’s chief executive did not respond to requests for comment and GrubHub representatives also declined comment on those reports.

Delivery leader GrubHub continues to explore ways to connect diners and restaurants, but a commissary is not coming anytime soon, said Stan Chia, GrubHub’s chief operating officer.

“It’s not an area we’re focused on today, but it’s not out of the question,” Chia said.