Don Pascuale, an Italian restaurant based in Cambridge, United Kingdom has been accused of racism after allegedly refusing to serve famous Pakistani actress and philanthropist Nadia Jamil and her father.
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Jamil truly believes that racism was the sole reason she was refused service and therefore, took to Twitter to share her appalling experience.
1st racist encounter in England. #DonPascual Italian restaurant in Main Market Square refused 2 serve Aba & me & asked us 2 leave!His beard!
— Nadia Jamil (@NJLahori) August 21, 2017
Shortly thereafter, the restaurant staff responded by stating that they "welcome all," denying the allegations made by Jamil.
Don't believe all you read on Twitter. We did not refuse service @NJLahori. We welcome all
— Pasquale Benedetto (@PasckyBenedetto) August 21, 2017
She went on to tweet that they refused to give her and her father the menus. The waiter reiterated that he would not serve them and when questioned, he suggested that they go in and self-serve calling them "annoying people." More fuel was added to the fire when the staff supposedly snatched the menu and verbally insulted them.
You refused to give us a menu :( then you refused to serve us. Finally u snatched the menus out of our hands and told us to leave screamed.
— Nadia Jamil (@NJLahori) August 21, 2017
Don Pasquale denies this:
We didn't refuse to serve them and no remark made. She accused us of only serving white people.
— Pasquale Benedetto (@PasckyBenedetto) August 21, 2017
The restaurant confirmed that the staff had not been given any instructions from the management to deny anyone entry or service based on their race. They continued to reject any claims of racism.
Persistent, Jamil replied:
You were taking orders from everyone outside but asked me to go give my own.Didnt give a menu.Snatched it out of our hands.Told us 2 leave!! https://t.co/NyTtDTFNVh
— Nadia Jamil (@NJLahori) August 21, 2017
According to the actor, the situation was aggravated further due to her father's health:
My father is a 73 cancer patient w diabetes. Have some shame and some dignity. You are really low. No wonder your restaurant is so empty :(! https://t.co/rnmDRBbI59
— Nadia Jamil (@NJLahori) August 21, 2017
The restaurant completely rejected any accusations and further tweeted that they have never discriminated on the basis of religious prejudice and racial profiling.
There are two sides to every story. pic.twitter.com/RV5to4iYOc
— Pasquale Benedetto (@PasckyBenedetto) August 21, 2017
The restaurant then released a complete version of how the incident unravelled:
This is a TRUE depiction of the event from earlier today pic.twitter.com/lYcFEM4fhS
— Pasquale Benedetto (@PasckyBenedetto) August 21, 2017
They claimed that Jamil was not immediately served due to the lack of available staff. They further provided that due to her being so impatient, she was indeed given the menus and asked to order inside when she was ready. Self-service was suggested to Jamil to aid speedy service.
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According to the restaurant, it was at this point that the actor took offence and alleged that she was refused service on the basis of appearance as all the 'white' people were being given all the attention. Her father threatened the staff with a bottle due to which they were asked to leave as they were causing discomfort within the restaurant.
Nevertheless, Jamil continued to stand by her version of events and refused the occurrence of any of the aforementioned events.
She moved on to providing her own statement of the events that occurred in full:
What really happened today at @thedonpasquale where my 73 year old cancer patient father was humiliated & disrespected pic.twitter.com/iCBNzQXOv3
— Nadia Jamil (@NJLahori) August 21, 2017
2/ what really happened during one of the most aggressive experiences I've had in England ever. pic.twitter.com/GBbOREfSrP
— Nadia Jamil (@NJLahori) August 21, 2017
3/ continuation of the details of what happened today. Ridiculous. pic.twitter.com/wRGPtXb1u5
— Nadia Jamil (@NJLahori) August 21, 2017
Whilst the father and daughter were seated outside, they were apparently approached by an aggressive waiter who told them that they should go inside and order when they are ready.
After that a waitress came to take their order but the same man stopped her, then confirmed they can go inside and order for themselves. Jamil asked whether she was being refused service due to the colour of her skin. Upon questioning, the menus were snatched and they were asked to leave. The waitress then proceeded to propel Jamil out. She admitted that her father had to calm her down as she was outraged by the circumstances.
The restaurant tenaciously denied all allegations and confirmed that they have never discriminated in their forty years of trade. The accusations were highly unfair.
Many people, including journalists and politicians were appalled by the story and even expressed their reservations regarding the authenticity of the story:
Where? In London? JJ hardly has a beard!
— SenatorSherryRehman (@sherryrehman) August 21, 2017
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