FIA dismisses female official involved in thrashing passengers at Islamabad Airport

An inquiry committee found three FIA officials guilty of assault

Qadeer Taonli May 01, 2017
PHOTO: SCREEN GRAB

ISLAMABAD: The Federal Investigation Agency (FIA), on Monday, dismissed one of it's officials in connection with the mishandling of two Norwegian nationals at Benazir Bhutto International Airport (BBIA) in Islamabad more than two weeks ago.

On April 22, an inquiry committee found three FIA officials guilty for assault and battery. Director Administration of the agency, Ahmad Mukkaram, heading the committee, also recommended stern disciplinary action against all officials involved.

Sources confirmed that a departmental inquiry has led to the dismissal of an immigration official, Ghazala Shaheen, from service, while "required action against two other officials involved has also been taken."

The affected female passengers were allowed to fly back to Oslo three days ago, they added.

The video, shot from a cell phone, showed two female FIA constables grabbing Haseena Bibi and her daughter, Fauzia, then dragging them as they cried for help. The video showed how other FIA officials stood by watching the incident unfold without intervening.

Probe panel finds three FIA officials guilty

On April 21, the FIA removed the passengers from Qatar Airways flight at Bacha Khan International Airport Peshawar after it emerged they had been nominated in an FIR lodged in Islamabad.

The incident began on April 15 when Fouzia asked for some toilet paper from female staff the airport. The staffer, later identified as FIA official, Noshila, was irked by the request and said that she was from the immigration department and she had nothing to do with providing toilet paper, an apparently menial job allocated specifically for cleaners only.

Responding to the somewhat rude reply from the immigration official, Fouzia asked her not to misbehave with travellers. The two continued to then exchange harsh words. Noshila allegedly threatened that she would not let the family travel to Norway, leading to the altercation.

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COMMENTS (19)

Mohammad Syed Husain | 3 years ago | Reply | Recommend An altercation of word occurred at the counter when the immigration official resented being asked for toilet paper. Fauzia (passenger) was threatened that she would not be allowed to fly. While this passenger was standing in queue, the same immigration official approached her and took her boarding pass forcibly. This led to a scuffle in which she was slapped and in return did the same. (It is difficult to understand if Fauzia made an attempt to slap the official first as alleged; eye witnesses report of mutual slapping session. Fauzia’s slapping the official appears to be untrue as it is completely out of the normal interaction with authority despite any provocation). The mother intervened and then both were dragged off. The video showed how other FIA officials stood by watching the incident unfold without intervening.
Asim | 3 years ago | Reply | Recommend @hamza whatsoever the case may be law enforcement agencies are trained to control themselves and maintain discipline and order. There is no justification for physical violence against anyone. After video leaks FIA itself has been forced to admit their staff misbehaved with passengers while you are trying to claim they are innocent. Secondly, like other users are pointing out please don't generalize and label all overseas Pakistanis in such a derogatory manner. I myself have experienced inappropriate behavior from airport staff at Islamabad Airport and one of my best friends was harassed and later a bribe was demanded from him. We don't have any problem no matter if airport staff respectfully investigates matters but one thing that is completely unacceptable is when these FIA/Customs/ANF people frustrate people with the intention of obtaining money unlawfully from them.
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