HP recalls 101,000 laptop batteries over fire concerns

HP says problem affected less than one percent of HP laptops sold between March 2013 to October 2016


Tech Desk January 27, 2017
Affected laptops include HP, Compaq, HP ProBook, HP ENVY, Compaq Presario and HP Pavilion purchased between March 2013 and October 2016. PHOTO COURTESY: HP

Hewlett Packard (HP) has asked owners of certain laptop models to send their batteries in for a replacement to make sure the devices don't catch fire.

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According to a notice issued by the US Consumer Product Safety Commission (CPSC), the recall affects over 100,000 computers.

Users with HP, Compaq, HP ProBook, HP ENVY, Compaq Presario and HP Pavilion laptops that were purchased between March 2013 and October 2016 may want to get their lithium-ion battery checked.

Any laptops that start with barcodes 6BZLU, 6CGFK, 6CGFQ, 6CZMB, 6DEMA, 6DEMH, 6DGAL or 6EBVA, should contact HP for a free replacement.

The CPSC notice reveals that HP has received an "additional report of battery overheating, melting and charring and causing about $1,000 in property damage."

"Consumers should immediately stop using the recalled batteries, remove them from the notebook computers and contact HP for a free replacement battery," according to the notice adding that until customers get their batteries changed, they should only use the notebooks by plugging them into AC adapters.

Last year in June, the electronics maker issued a recall for 41,000 batteries, but according to this new report HP are set to repeat its recall.

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The problem affected less than one per cent of HP laptops sold during the time frame, a HP spokeswoman said.

If the Note 7 fiasco taught us something it was that the Lithium-ion batteries are prone to overheating and catching fire, so its best if HP users take this notice seriously and replace their affected laptops.

This article originally appeared on Cnet

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