PTCL phone, internet services down in parts of Pakistan

Karachi, Islamabad, Multan and Peshawar are among other cities where cellular services are disrupted

The broadband service of Pakistan Telecommunication Ltd (PTCL) faced a major breakdown due to a technical fault on Monday.

"We are currently facing major outage on our network due to which internet service to some of our customers is impacted," said a statement on the service's twitter account.

We are currently facing major outage on our network due to which internet service to some of our customers is impacted. #PTCL
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— PTCL (@PTCLOfficial) December 26, 2016

"Our teams are working on-ground to restore the service as soon as possible. We sincerely regret the inconvenience caused," it added.

Our teams are working on-ground to restore the service as soon as possible. We sincerely regret the inconvenience caused. #PTCL
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— PTCL (@PTCLOfficial) December 26, 2016

The disruption in the cellular services came soon after PTCL fiber optic system developed some technical faults, Express News reported.

Karachi, Islamabad, Multan and Peshawar are among other cities where landline phone, internet and mobile phone services are disrupted. Moreover, a number of cellphone companies are also facing partial interruption in their services.

"Due to PTCL's fiber optic cut, currently Ufone's services are disrupted. We apologise for the inconvenience caused in this regard," said Ufone on its Facebook post.

Besides the internet, landline services were also reportedly disrupted in large parts of the country.

People also reported on twitter that the Ufone cellular service was also disrupted in various parts of the country.

Here's how they reacted.

Ufone cellular service and PTCL BroadBand service automatically suspended nationwide.

— Fazil Jamili (@faziljamili) December 26, 2016

In case people are wondering PTCL's internet service has been degraded for over a week - because of damage to undersea cables

— omar r quraishi (@omar_quraishi) December 26, 2016

https://twitter.com/Syedfaixan/status/813337500064370688

Ptcl outage?

— Hassan Agha (@HassanAghagull) December 26, 2016

PTCL DSL internet is down all over Pakistan, any update?

— Anam (@Anam_PK2000) December 26, 2016

https://twitter.com/DailyKarachi247/status/813343469880115200

However, PTCL in its latest tweet said that its cellular services are being restored.

#PTCL services are being restored. Thank you for your patience and inconvenience is regretted.

— PTCL (@PTCLOfficial) December 26, 2016