Here's how you can tell if your Samsung Note 7 will explode

Samsung has also marking Note 7's that are safe with a green battery icon


Tech Desk September 19, 2016
Samsung has also marking Note 7's that are safe with a green battery icon. PHOTO: FILE

Post Samsung's global recall of its flagship device - the Galaxy Note 7 - the tech giant has launched a website dedicated to its voluntary exchange programme.

The website enables customers to check whether their phone is affected by the defective battery issue using their IMEI number. Users need to visit Samsung’s website where they are asked to enter the phone’s IMEI number. The IMEI number can be found by going to Apps > Settings > About Phone or General Management > Status > IMEI information or on the back of the phone. People looking to buy a used device have been advised to visit the Samsung website to ascertain whether its safe or not.

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Samsung has also been marking safe Note 7's with a green battery icon. Phones not affected by the overheating issue will feature a green battery icon instead of the normal white one.

Those willing to exchange their Note 7 can get a newer version of the device or obtain a total refund. They will also receive a $25 gift card. It is worth pointing out that the battery issue affects phones sold before September 15.

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The tech giant's ill-starred flagship device has been in the news on account of defective batteries that pose a serious safety risk. According to reports, around 100 devices have overheated. The phone's global recall could cost Samsung around $1 billion.

The Note 7 overheating issue recently became a major safety concern with aviation authorities banning its use on planes. A warning requesting Note 7 owners to immediately turn off their phones if they  own an affected device is also up on the Samsung website.

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