ISLAMABAD: The national carrier has been asked to improve services and maintain punctuality of flight schedules by Prime Minister Syed Yousaf Raza Gilani.
While chairing a meeting on Thursday, the prime minister asked the management of Pakistan International Airlines (PIA) to adopt modern management techniques to help improve services. He pointed out that the image of any airline depended largely on the care, courtesy and efficiency of its staff and management. The management can popularise the airline by improving passenger care, said Gilani, adding that the government was aware of the airline’s financial constraints. Earlier, the management gave the PM a detailed briefing on issues concerning the corporation. It also apprised the prime minister about proposals regarding joint ventures with other carriers to enhance business.
The meeting was attended by Defence Minister Chaudhary Ahmad Mukhtar, PIA MD Aijaz Haroon, DG CAA and other senior officials.
Published in The Express Tribune, January 14th, 2011.