The company refused to resolve the problems in the car. STOCK IMAGE
A government official has issued a legal notice on a leading car manufacturer under the Punjab Consumer Protection Act, claiming that he was sold a defective vehicle.
Civil Aviation Authority (CAA) Legal General Manager Obaidur Rehman Abbasi issued the notice to Pak Suzuki Motors. He has stated in the notice that he bought a Suzuki Cultus from an authorised dealer in Rawalpindi in March 2014. However, after purchasing, it developed problems that the company refused to resolve. The legal notice was served through his counsel, Barrister Muhammad Mumtaz Ali, and calls for the company to refund him and replace it with a brand new car of the same specifications, or to pay damages.
The notice stated that on April 28, 2014 the petitioner complained about the defects to authorised dealer however, the dealer assured that vehicle had no problem. On August 14, 2014, the petitioner approached the company again after the vehicle started causing more problems. According to the notice, on February 18, 2015, the problem got worse, which clearly indicates that the company handed over a defective vehicle.
Published in The Express Tribune, March 22nd, 2015.
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