Minister of State for Postal Services Maulana Abdul Ghafoor Haideri on Friday said that efforts would be made to transform Pakistan Post into a vibrant, modern, customer-friendly and self-sustainable service organisation.
The minister expressed these views during a briefing on the performance of Pakistan Post and its future plans at Postal Staff College. Emphasising the importance of the postal department, the minister said that Pakistan Post has a broad and varied role to play beyond provision of communication link for individuals and businesses.
He said that keeping pace with the changing communications market, Pakistan Post needs to bring all the post offices under one network. “We all should make a promise to make the department a profitable and sincerely work for the progress and prosperity of the country,” said Haideri, adding that efforts were being made to resolve all the problems being faced by the department.
The minister added that a complaint cell will be established to address the complaints of the customers.
Published in The Express Tribune, June 28th, 2014.
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