Innovations: Zong launches contact centre

Pakistan’s largest cloud computing based contact center was inaugurated by Minister for IT Anusha Rehman

ISLAMABAD: Zong has launched its state-of-the-art contact centre in Chak Shehzad Islamabad. Pakistan’s largest cloud computing based contact center was inaugurated by Minister for Information Technology Anusha Rehman, chairman Pakistan Telecommunication Authority, Dr Ismail Shah, IT Secretary Akhlaq Tarar and other dignitaries. The contact centre will allow Zong to get closer to the consumer and address their needs promptly. Commenting on Zong’s contribution to the IT industry, Rehman said, “We appreciate any endeavor that adds value to the IT and Telecom industry of Pakistan.” As the fastest growing cellular network of the country, Zong is playing a key role in providing better telecom services to Pakistanis with its innovative initiatives and driving the industry wide growth.

Published in The Express Tribune, December 12^th, 2013.

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