Landline, broadband: PTCL launches complaint service
PTCL) has launched a customer complaint registration service via mobile SMS for landline and broadband customers
ISLAMABAD:
Pakistan Telecommunication Company Limited (PTCL) has launched a customer complaint registration service via mobile SMS for landline and broadband customers, says a press release. PTCL said customers can register a complaint in five steps – Step 1-type CMP, Step 2-type area code and landline number, Step 3-type product code (for landline ‘LL’ and for broadband ‘BB’), Step 4-send to 05 1218 1218 and Step 5-complaint registration number received, or simply type ‘Help’ and send to 05 1218 1218. PRESS RELEASE
Published in The Express Tribune, December 30th, 2011.
Pakistan Telecommunication Company Limited (PTCL) has launched a customer complaint registration service via mobile SMS for landline and broadband customers, says a press release. PTCL said customers can register a complaint in five steps – Step 1-type CMP, Step 2-type area code and landline number, Step 3-type product code (for landline ‘LL’ and for broadband ‘BB’), Step 4-send to 05 1218 1218 and Step 5-complaint registration number received, or simply type ‘Help’ and send to 05 1218 1218. PRESS RELEASE
Published in The Express Tribune, December 30th, 2011.