PTA warns of intermittent internet issues after submarine cable fault

Regulator says some users may experience intermittent degradation in internet quality and connectivity

The Pakistan Telecommunication Authority (PTA) said on Thursday that it was monitoring disruption to internet traffic caused by a fault in the SEA-ME-WE 5 (SMW5) international submarine cable system, warning that some users may experience intermittent degradation in internet services.

In a statement, the PTA said the fault could result in periodic deterioration in service quality and connectivity for some internet users.

"The Pakistan Telecommunication Authority is continuously monitoring the disruption in internet traffic caused by a fault in the SEA-ME-WE 5 (SMW5) international submarine cable system. As a result of the fault, some internet users may experience intermittent degradation in service quality and connectivity," the statement said.

The regulator said Transworld Associates (TWA) was working with the SMW5 consortium to identify the root cause of the fault and determine the estimated time for service restoration (ETTR).

Meanwhile, internet traffic was being rerouted through alternative international links to minimise disruption and ensure continuity of services.

"PTA remains in constant contact with the relevant stakeholders and continues to closely monitor the situation to ensure the earliest possible restoration of internet services across the country," the statement concluded.