Katy Perry praises Air Canada crew after mid flight medical emergency on LAX route
Photo: AFP
Katy Perry has publicly commended Air Canada cabin crew after witnessing their response to a medical emergency on a recent flight from Montreal to Los Angeles. The singer shared her appreciation on social media after the incident took place aboard flight AC 779 on May 23, which had departed Montréal Trudeau International Airport at 6:35pm local time.
According to her post, Perry observed a fellow passenger experiencing a sudden medical issue during the journey. The situation prompted immediate action from the cabin crew, who stepped in to provide assistance while the aircraft was in the air. The pop star later praised the professionalism and attentiveness of the staff, highlighting the calm and coordinated response that unfolded in the cabin.
The flight, operated by Air Canada, continued its scheduled route to Los Angeles International Airport after the situation was brought under control. Perry noted that the medical issue was resolved onboard and that the passenger’s condition stabilised before landing. She used her platform on X to acknowledge the crew’s handling of the event, writing that she was impressed by their “quick action” and “level of professionalism and consideration”.
Last night I flew on an @AirCanada flight #AC779 from Montreal to LAX and I watched a medical emergency happen on the plane. I was so impressed with the level of attentiveness and quick action from the crew that I just want to highlight the level of professionalism and…
Air Canada later responded to Perry’s message, thanking her for recognising the efforts of its staff and stating that her comments would be passed on to the crew involved. The airline’s reply reflected appreciation for the public acknowledgement, which quickly drew attention across social media.
The post from Perry, who has more than 80 million followers on the platform, attracted widespread engagement. Many users praised both the singer and the flight attendants, noting the importance of recognising emergency response work in aviation. Several commenters shared personal experiences involving cabin crew assisting passengers during in flight medical situations, reinforcing the role of flight attendants in passenger safety beyond standard service duties.
While details of the passenger’s condition were not publicly disclosed, in flight medical incidents are typically managed by trained crew members with support from onboard medical kits and, when available, medical professionals travelling as passengers. Airlines also have established protocols for contacting ground based medical support when needed.
Perry’s comments stood out in contrast to the more common trend of passengers using social media to criticise airline service. Instead, her message focused on appreciation for the staff’s response under pressure and the positive outcome of the situation.
The incident occurred during a routine long haul service between Canada and the United States, a frequently travelled route for Air Canada. The airline has not reported any further complications related to the flight.