Canva, the widely used online photo and video editing platform, experienced a significant outage on Monday, leaving many users worldwide unable to access its services.
According to user reports and outage trackers, the platform began displaying error messages such as “Connection timed out” and “The initial connection between Cloudflare’s network and the origin web server timed out.”
Downdetector, a service that monitors online platform outages, showed a spike of over 1,400 user-submitted complaints during the peak of the disruption.
We’re on it! We’re aware some people are having trouble accessing Canva. We're working as quickly as we can to get things back up and running. For updates, visit https://t.co/Ba1jBJV7PP. We really appreciate your patience!
— Canva (@canva) May 26, 2025
The company confirmed the disruption on its official system status page and also posted an update on X (formerly Twitter), stating that its engineering teams were working to resolve the problem.
The outage appears to be affecting both the desktop and mobile versions of the platform, with users reporting slow performance, failed uploads, and frozen editing tools.
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