With global tourism returning to pre-pandemic levels in 2024, airports and airlines faced surging passenger traffic and punctuality challenges, as highlighted by Cirium's annual rankings of the most on-time airlines and airports.
Mexico’s flag carrier, Aeromexico, emerged as the most punctual global airline in 2024, with 86.7% of its tracked flights arriving within 15 minutes of their scheduled times.
Saudia (formerly Saudi Arabian Airlines) ranked second with 86.35%, a significant leap from ninth place in 2023. Delta Air Lines followed in third place (83.46%), trailed by LATAM Airlines (82.89%) and Qatar Airways (82.83%).
Cirium also recognised Delta as the “best global airline for operational excellence” for the fourth consecutive year, citing its punctuality and scale. “This result was absolutely a surprise,” Cirium CEO Jeremy Bowen told Squawk Box Asia. “Delta improved its on-time performance by 9%, a remarkable feat.”
Global on-time flight arrivals, however, dropped by 0.5% in 2024 compared to 2023. Regional airlines outperformed their global counterparts in punctuality, with South Africa’s Safair leading with 93.82%, followed by Oman Air (90.27%), Copa Airlines of Panama (88.22%), and Royal Jordanian Airlines (87.02%).
In Europe, Spain’s Iberia Express (84.69%) and Iberia (81.58%) retained the top spots. In Asia-Pacific, Japan Airlines (80.90%) and All Nippon Airways (80.62%) maintained their lead despite a dip in performance.
Delta Air Lines led North America, followed by United Airlines (80.93%) and Alaska Airlines (79.25%).
Top Airports for On-Time Performance
Saudi Arabia’s King Khalid International Airport topped the global list, with over 86% of flights departing within 15 minutes of their scheduled times.
Among medium-sized airports, Panama’s Tocumen International (90.34%) ranked first, while Ecuador’s Jose Joaquin de Olmedo International (91.38%) led the small airports category.
On-time performance remains crucial for passenger satisfaction and operational efficiency, with delays driving up costs and straining airline crews who interact with affected travelers.
Top 10 Most Punctual Airlines (2024)
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Aeromexico
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Saudia
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Delta Air Lines
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LATAM Airlines
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Qatar Airways
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Azul Airlines
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Avianca
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Iberia
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Scandinavian Airlines (SAS)
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United Airlines
Top 10 Most Punctual Airports (2024)
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Riyadh King Khalid International Airport (RUH)
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Lima Jorge Chávez International Airport (LIM)
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Mexico City Benito Juárez International Airport (MEX)
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Salt Lake City International Airport (SLC)
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Santiago Arturo Merino Benítez International Airport (SCL)
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Minneapolis-Saint Paul International Airport (MSP)
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Washington Dulles International Airport (IAD)
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Detroit Metropolitan Wayne County Airport (DTW)
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Oslo Gardermoen Airport (OSL)
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Doha Hamad International Airport (DOH)
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