Communication has become the key to success of businesses and Pakistan should focus on developing communication services to bring them on a par with the developed world, said Lahore Chamber of Commerce and Industry (LCCI) President Mian Tariq Misbah.
Speaking to the media, after a meeting with Pakistan Telecommunication Authority (PTA) Zonal Director Salman Baig, Misbah said that PTA should direct cellular companies to improve their signal quality as customer care was the key to success. He said that weak mobile signals in major markets of Lahore were affecting businesses badly, therefore, the cellular companies and PTA needed to resolve the matter urgently. He said that the Lahore Chamber had received a number of complaints regarding poor signal quality in different parts of the city.
LCCI Senior Vice President Nasir Hameed Khan and Vice President Tahir Manzoor Chaudhry said that only customer care could ensure growth of the telecom sector, therefore cellular companies and government should take notice of the issue and resolve it. The LCCI office-bearers said that with the passage of time, the world had become a global village and all means of communication and business mode had shifted to the cellular base that should be strong enough.
Published in The Express Tribune, December 15th, 2020.