ECP urges voters to verify registration data

Computerised tele-helpline service launched to disseminate information

ISLAMABAD:

The apex election regulator has asked voters to check their registration status on the new voter lists by sending their computerized national identity card (CNIC) numbers to its short messaging service (SMS) 8300.

An Election Commission of Pakistan (ECP) official said that voters can also seek help by calling the district election offices or the ECP helpline - 051-8848888 - apart from its website.

Those who wish to register or transfer their vote can do so by downloading Form-21 from the ECP website. Those who wish to raise an objection or petition for the ommission of vote can do so by filling Form-22. Similarly, those wishing to correct their details in the ECP record can do so by filling Form-23 and then submitting it to the Form Registration Officers and Assistant Registration Officers at the respective ECP offices.

The official added that an updated voter lists have been displayed at the offices of district election commissioners and registration officers for the public. The commission has also updated its SMS service 8300 to assist the public, he added.

ECP's tele-helpline service has also started working at ECP headquarters to provide uninterrupted information to the public around the clock. The helpline service, he said, is equipped with the latest digital telephonic system to help disseminate information easily and simply for easy understanding of people both in English and Urdu through a tele-computerized system.

Under ECP's third five-year strategic plan 2019-23, the official said that the tele-helpline service could prove to be an effective source for disseminating information for a large number of mobile and telephone users across the country. Further, he said that the chief election commissioner (CEC) had directed to link ECP's call centre service with this system so that the public can have direct access to ECP's representatives through telephone.

Moreover, he said that the CEC also directed to make necessary arrangements for the early inauguration of ECP's online complaint management system for the public, which started on an experimental basis on September 9.