Helpline: New KESC complaint number

New KESC complain number instead of 118.


Express June 25, 2011

KARACHI: All Karachi Electric Supply Company (KESC) customers are requested to call 02138115372 instead of the KESC call centre helpline, 118. All complaints can be registered at the new number.



Published in The Express Tribune, June 25th, 2011.

COMMENTS (1)

Naseem Ahmed Ansari | 12 years ago | Reply

Dear Sir, With due respect this is to inform you that our factories are situated in Korangi Industrial Area, Plot # 217 & Plot # 210 Sector 27. Our line is known as “ALI ICE”, rests of other two lines are named as “TANZEEM” & “HABIB NET”. “TANZEEM” is having some problem and Factories having this connection, i-e Plot # 216 & Plot # 207 Sector 27, they illegally shifted to “ALI ICE”; their load is above 100KVA. Shifting is strictly prohibited in Industrial Areas. On other side in the result of their shifting “ALI ICE” is facing Phase Problems. We have paid a handsome amount many times to overcome these phase issues but still my factory and even all of the users of “ALI ICE” are still in problem. Unfortunately, “ALI ICE” is having a Load-Shedding problem too, which is not in rest of the other lines in Korangi Industrial Area. We request you to solve this problem permanently as urgent bases. Kindly check their loads and disconnect their illegal connections. We will be very Thankful to you for this cooperation.

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