Pakistan Citizen Portal secures second place at the World Government Summit
Pakistan Citizen Portal (PCP) has secured a place in top three for the Best Mobile Government Apps out of over 4600 entries at the World Government Summit held in Dubai earlier this week. PHOTO: PMDU/TWITTER
In a tweet on Wednesday Prime Minister Imran Khan revealed that the government portal, launched in October last year, which helped resolve over 250,000 complaints out of 420,000 lodged secured the second position.
PM launches Pakistan Citizens’ Portal to address public complaints
The app connects all the government departments and is monitored by the Prime Minister Office. PM took to Twitter to laud the effort of the team from Khyber-Pakhtunkhwa that developed the app free of charge.
Indonesia’s Qlue Smart City App secured first place which works in a very similar way as PCP where complaints are posted with geo-tags which helps the government officials in resolving issues faster as the exact location can sometimes also be tagged. With this app, it is said to have improved the government’s performance by 60 per cent.
While the US-based app NYC 311 came in third and is used by over 1.8 million people yearly. This app also provides services and help to the users regarding government information.
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PCP had managed to resolve over 15,000 complaints within the first month of its launch and had over 100,000 downloads from the Google Play Store which now stands at 500,000 plus downloads and has very easily become the 7th best app on the play store.
Many users also took to Twitter to encourage the government for their initiative where #PakistanWinsGlobally became a trend.
Tabdeeli on board!
Pakistan citizen portal application have won International award. Pakistan citizen portal application got second position in World Government summit.
Another success of PTI government!
Pakistan citizen portal application have won the International award.
Yes this is the Naya Pakistan.
Thank You IK for this wonderful app.
Our issues are being addressed in a smart way. https://t.co/9rGXDGDYxJ
First time ever in the history of Pakistan a Prime Minister reviewed his own team's performance, this is called democracy, this is the true accountability.
Maa Shaa Allah Great achievement :clap::clap::clap::clap: