IT-based solutions most effective: Islamabad mayor

Aziz says the Complaint Management System of CDA is contributing positively to address the complaints of citizens

ISLAMABAD: Information Technology based solutions to lingering problems have proved very effective and impressive, Islamabad Mayor Anser Aziz said on Tuesday.

More creative and device-full solutions to problems should be devised into to create ease for masses, he said chairing a review meeting of Complaint Management System for month of September.

Aziz said that Complaint Management System of CDA was contributing positively to address the complaints of citizens of the capital.

Senior officers of CDA were present in the meeting held at CDA Headquarters.

The chief complaint officer should make optimum use of Complaint Management System in wider interest of general public, he directed.

The meeting was briefed about the progress of the month of September. Chief complaint office received 904 complaints regarding different issues of which 341 were pertaining to streetlights, followed by sanitation and water supply with 153 and 152 complaints respectively.

Published in The Express Tribune, October 18^th, 2017.