Delta Airlines has aptly hit back at a "public attack" on its workers and customers by an American conservative social and political commentator, Ann Coulter.
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Ann took to social media and posted a never-ending series of tweets brimming with rage after a seat mix-up she experienced over the weekend.
Just when you think it's safe to fly them again, the worst airline in America is STILL: @Delta
— Ann Coulter (@AnnCoulter) July 15, 2017
"Why are you taking me out of the extra room seat I specifically booked, @Delta?' Flight attendant: "I don't know.” pic.twitter.com/a0M1faZXMu
— Ann Coulter (@AnnCoulter) July 15, 2017
.@Delta didn’t give my extra room seat to an air marshall or tall person. Here’s the woman given my PRE-BOOKED seat: pic.twitter.com/iDNB8xXXOd
— Ann Coulter (@AnnCoulter) July 15, 2017
She questioned why the Wi-Fi was not working and how the airline 'sucks'.
Suckiest @Delta moved me from my PRE-BOOKED SEAT & gave it to some woman, not elderly, child, or sick. I have pictures so don’t lie, @Delta!
— Ann Coulter (@AnnCoulter) July 16, 2017
Suck-ass @Delta spends all this $$$ on beautiful aircraft & then hire Nurse Ratchets as flight attendants & gate agents.
— Ann Coulter (@AnnCoulter) July 16, 2017
Ann shamed the woman who was given her seat as well, saying:
Hey @Delta, if it was so important for the dachshund-legged woman to take my seat, she should have BOOKED THE SEAT IN ADVANCE. Like I did.
— Ann Coulter (@AnnCoulter) July 16, 2017
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Okay, @Delta, just sweetness & light from me. pic.twitter.com/sckEI6ddf0
— Ann Coulter (@AnnCoulter) July 17, 2017
Delta clapped back and responded to the tweets in a detailed statement:
"We are sorry that the customer did not receive the seat she reserved and paid for. More importantly, we are disappointed that the customer has chosen to publicly attack our employees and other customers by posting derogatory and slanderous comments and photos in social media. Her actions are unnecessary and unacceptable.
Each of our employees is charged with treating each other as well as our customers with dignity and respect. And we hold each other accountable when that does not happen.
Delta expects mutual civility throughout the entire travel experience.
"We will refund Ms Coulter's $30 for the preferred seat on the exit row that she purchased."
Twitter backed up Delta's reply and shared mutual feelings about Ann's unacceptable commentary
I'm trying to helps you book your next flight https://t.co/MoR5z3xnVu
— Davon (@davonmagwood) July 17, 2017
https://twitter.com/andylassner/status/886808763528871937
You got moved on a plane .. it's not like someone tried to rip you from your family and deport you out of the country.
— Lenny Jacobson (@Lennyjacobson) July 17, 2017
https://twitter.com/thor_benson/status/886642488068460544
The airline further said while there was some confusion over seating assignments initially, all passengers complied with a flight attendant's request to move to the seats listed on their ticket.
It was only when Coulter began tweeting on Saturday that Delta became aware of the issue, the airline added.
The story originally appeared on Buzz Feed.
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