Global engagement study: Feedback indicates low levels of technology adoption

Says communication gap exists between employees and leadership

Our Correspondent February 14, 2017

LAHORE: US-based Oracle Corporation, a leading multinational computer technology company, has recently concluded a Global Engagement study that includes feedback from nearly 5,000 full-time employees. Organisations with 250 or more employees were asked for feedback.

The study indicated that equipping employees with the latest technology and access to leaders and strong company values are important factors that ultimately reflect an employee’s success or failure within the company.

Technology is enabling companies to connect with employees in more ways than ever to create a more modern and customised learning experience. However, only 49% of respondents say that their company uses latest technology to enable them to effectively perform their role.

“The all-digital world is changing how we live, how we work and how business is conducted,” said Oracle Corporation Human Capital Management (HCM) Head Yazad Dalal. He added that gone are the days when the workplace was merely a physical space that employees occupied between 9am to 5pm.

The separation between professional and personal lives has dissolved through the use of mobile devices, changing work patterns, and the change in attitude towards work by employees and employers.

“It is undeniable that employees are digital consumers first. We believe the employee experience must match the consumer experience, at a minimum.”

The findings also express that a strong presence in leadership is the backbone for an employee feeling satisfied and engaged.

Only 49% of those polled viewed their leaders as visible and approachable and less than half expressed that they have confidence in their leadership, indicating a lack of partnership between management and employees.

Additionally, the study included key indicators for a healthy leadership-to-employee relationship, such as setting examples of how best to communicate with those working on lower ranks; remaining accessible so that people feel connected to company goals; being actively involved in the working lives of new employees and using technology to stay in touch with team members.

Published in The Express Tribune, February 15th, 2017.

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