Glitches in government organisation

I wonder why NADRA is not bothered about providing an online checking service

NOWSHERA: I was delighted to receive the news that the Ministry of Interior is clearing the mess from NADRA — though, of course, there is never an expectation that the black sheep within the organisation will ever be punished. Still, hope was given to us. On June 26, I checked via an SMS to 8008 regarding my family members and was flabbergasted to find an alien name being shown as one of my family members. I immediately reported by replying “1” to 8008.

I repeated the process a week later and synchronously in July. However, till date, I am still waiting for a response. I wonder if NADRA will ever contact me to enquire about this alien that my family has acquired, courtesy of their inefficiency. I wonder why NADRA is not bothered about providing an online checking and reporting service? Perhaps, that would have provided a clearer picture of the organisation’s incompetence and internal glitches.

Muhammad Akif Khan

Published in The Express Tribune, July 14^th, 2016.

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