Lights out


Mikail Lotia May 02, 2010

I know there are weighty issues out there. Politics, the Taliban, Saarc, espionage, cricket, tennis. I know I should care about these things and write about them eloquently. And maybe one day I will. But not today. Today, I am still fascinated by Pakistan’s power crisis. I’m forced to wonder about it, almost like a child wondering about the stars and the moon.

Where do they come from, and what makes them work? Where do they go for half the day? The KESC, Pepco and Wapda bring out that same child-like wonder in me. Or more accurately, they make me childish. For example, now, when there’s an unscheduled electricity outage, I immediately call 118. “KESC Response centre. How may I help you?” The phone is always answered with the same line, delivered crisply and with confidence. But then I noticed a trend. No one at 118 seems to speak any English beyond that line.

But that’s ok, after all, the KESC is Pakistani problem, made by Pakistanis, for Pakistanis. So now I just speak in Urdu. But it appears that nobody at the KESC response centre knows really knows anything at all. Sometimes I’m told there’s a major fault and the entire area has been affected. When will it be fixed? No idea. Sometimes I’m told that there is no fault. But, I protest, there is no electricity. Yes, they say, but that’s because a feeder has tripped, that’s not a fault.

I reply – and I admit, not always calmly – that my home has no electricity, isn’t that a fault? From here the conversation usually deteriorates to an appropriately childish level. At that point I usually give up; worried I might burst a blood vessel in my brain. On the plus side, I’ve managed to kill about half an hour and hopefully power will be back on soon. Even when I do have electricity, 118 manages to let me down. Once I saw a power line on fire while driving down the road.

I did my civic duty by calling 118 to report the emergency. “Sorry sir, we are a complaint line only.” But I am complaining But let’s be fair. While the KESC (and Lesco, Pesco, Mesco and all the other disco parties) are a massive disappointment to all concerned, there are others equally worthy of our ire. And right at the top of the web is Slytherin alum, the Federal Minister for Water and Power Raja Pervez Ashraf. And that’s why Barrister Farooq Hassan may be my new favourite hero.

As you may have heard, he’s the frustrated citizen who has filed a contempt of court case against the parseltongue, Raja Pervez Ashraf. The basis of the case against ‘he-who-must-not-be-believed’ is the fact that he – repeatedly – made promises that are yet to materialise. In doing so he gave false hope to millions of democracy-naive citizens.

Yet, despite all this, at the moment the minister seems to have risen anew, unscathed, once again telling us what to do, and promising us a bright future. And this time I know the future will be bright because I’m going to grow up and buy a generator.

COMMENTS (7)

sarah | 11 years ago | Reply who says kesc 118 response center representatives doesn't or can't speak english?
Adnan | 11 years ago | Reply This is an incredibly naive rant. The energy crises in Pakistan has existed since her inception and like most other issues in third world countries, this too is hardly as simple to solve as suggested by the author. The culprit is not just KESC but rather the entire system in Pakistan and that includes its citizens and probably the author himself. Given the energy shortages in Pakistan, how many of our citizens (lets just talk about the educated ones) engage in conscious and diligent energy conservation? Why are businesses open late into the night unlike other countries where most shops close at 6pm? KESC for example asked that if businesses were to close at 8pm, they would drastically reduce load shedding in Karachi however they were met with a violent outcry. KESC has made many attempts to improve the condition of its company especially in the recent past, with firing of corrupt employees, experiencing a huge deficit because of unpaid bills and electricity theft, restricted supply of oil from PSO, etc etc - however this author expects a speedy solution to a gigantic problem that has existed for 60 years. Conditions in Karachi are indeed superior to other cities in Pakistan and acknowledging that does not mean bowing down to mediocrity. It means understanding the depth of the problem and that solutions for improved economic development - everywhere - are slow to come about.
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