KARACHI:
For the past several months, the Sui Southern Gas Company (SSGC) has issued bills with discrepancies in them. I have lodged many complaints about the Passing Un-registered Gas (PUG) charges on my bill. However, I have not received the amended bills and have not received the bill for July either.
Despite receiving a minimal gas supply, we have been paying high bills because of SSGC’s negligence. The company is responsible for replacing our meter with a new one to ensure that the meter registers the volume of gas supplied regularly and efficiently. But they have ignored all our requests and complaints. Delays in bills will result in additional charges. Public utility companies are supposed to support the public with an efficient and effective service. However, SSGC has continuously added to people’s problems and failed to provide us with an uninterrupted gas supply. Perhaps, these unfair additional charges are a way for the company to maximise its revenues amid these difficult times.
Ashfaq Sharif
Karachi
Published in The Express Tribune, July 27th, 2023.
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