More Customer service News

Banks and their forms: A struggling, clueless customer in a non-cooperative environment

Kazim Alam/Creative: Talha Khan | Dec 21, 2015 |

Pakistan pursues higher financial inclusion, but the will to help customers remains absent

Letters

Moving from shame

The current governance, regulatory, and investigative structures in Pakistan lack resources and competence and is plagued with conflict of interest
Bogus domiciles

In Sindh, there is an unholy nexus among office clerks across the various departments who are able to alter information on any official document

Remembering One Unit

Today marks the 50th year after the abolition of the One Unit scheme in Pakistan.
Coronavirus testing

If we lower the number of daily tests then of course cases will go down

Preventing locust swarms

Lack of effective control mechanisms could also cost about 50-70% cereal harvest loss
Workings of the health sector

Pandemic created stark division between those who benefit off vulnerable situations & those who fight for humanity

Diplomatic face-off

It is always wise to keep the back-channel diplomacy open so that the situation does not spiral out of control
The craze of Ertugrul

Little is known about the authentic account of Ertugrul’s life and struggle

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Letters will be edited for policy, content and clarity. All letters must have the writer's name and address. You may send your letters to: [email protected]