The Karachi Electric Supply Company (KESC) has made alternative arrangements for the payment of monthly electricity bills for customers who have not received their printed paper bills around the usual due date, given interruptions caused by union miscreants.
Please visit the official website, www.kesc.com.pk and enter your 13-digit account number to retrieve a duplicate copy of the current electricity bill which can be printed and can be presented at all banks for payment. The banks have been taken into confidence about this measure and they have circulated the instruction to all branches that will accept duplicate bills.
You can directly go to the offices of NADRA, NIB Bank branches, Easy Paisa outlets, UBL Omni Banking and 1-Link ATMs, and present the 13-digit account number. These outlets would retrieve bill details and provide a receipt of the bill to the customer. Customers who do not receive their monthly bills can telephone the KESC call centre 118 and follow the automated system to retrieve a duplicate copy of the bill. They can pay their bills through this duplicate.
You can also email the customer’s 13-digit number to the ID: email@example.com after which they will receive an electronic copy of their bill which can be printed and presented to the bank for payment. Customers familiar with online payment system can use their existing online banking services. press release
Published in The Express Tribune, June 22nd, 2011.