Customer service: How to pay KESC if you did not get the bill

Customers can print duplicate copy of their bills from KESC's website.


Express June 21, 2011

KARACHI:


The Karachi Electric Supply Company (KESC) has made alternative arrangements for the payment of monthly electricity bills for customers who have not received their printed paper bills around the usual due date, given interruptions caused by union miscreants.


Please visit the official website, www.kesc.com.pk and enter your 13-digit account number to retrieve a duplicate copy of the current electricity bill which can be printed and can be presented at all banks for payment. The banks have been taken into confidence about this measure and they have circulated the instruction to all branches that will accept duplicate bills.

You can directly go to the offices of NADRA, NIB Bank branches, Easy Paisa outlets, UBL Omni Banking and 1-Link ATMs, and present the 13-digit account number. These outlets would retrieve bill details and provide a receipt of the bill to the customer. Customers who do not receive their monthly bills can telephone the KESC call centre 118 and follow the automated system to retrieve a duplicate copy of the bill. They can pay their bills through this duplicate.

You can also email the customer’s 13-digit number to the ID: bill@kesc.com.pk after which they will receive an electronic copy of their bill which can be printed and presented to the bank for payment. Customers familiar with online payment system can use their existing online banking services. press release

Published in The Express Tribune, June 22nd, 2011.

COMMENTS (4)

syed anwar ali | 12 years ago | Reply

plase early provied my kecc bill soon possible account # 0410202290012 and consumes # al229964 .

Sofia Taj Mohammad K-S-1 | 12 years ago | Reply

AOA,

from few months we did not received KESC Bills by post /cotractor even we got bill by KESC Website Please send us our KESC Bill on our adress by post / contractor or by my Email

VIEW MORE COMMENTS
Replying to X

Comments are moderated and generally will be posted if they are on-topic and not abusive.

For more information, please see our Comments FAQ