Customer service: How to pay KESC if you did not get the bill

Published: June 22, 2011

KESC allows customers to print their duplicate bills off the website in case of lost or undelivered bills.

KARACHI: 

The Karachi Electric Supply Company (KESC) has made alternative arrangements for the payment of monthly electricity bills for customers who have not received their printed paper bills around the usual due date, given interruptions caused by union miscreants.

Please visit the official website, www.kesc.com.pk and enter your 13-digit account number to retrieve a duplicate copy of the current electricity bill which can be printed and can be presented at all banks for payment. The banks have been taken into confidence about this measure and they have circulated the instruction to all branches that will accept duplicate bills.

You can directly go to the offices of NADRA, NIB Bank branches, Easy Paisa outlets, UBL Omni Banking and 1-Link ATMs, and present the 13-digit account number. These outlets would retrieve bill details and provide a receipt of the bill to the customer. Customers who do not receive their monthly bills can telephone the KESC call centre 118 and follow the automated system to retrieve a duplicate copy of the bill. They can pay their bills through this duplicate.

You can also email the customer’s 13-digit number to the ID: bill@kesc.com.pk after which they will receive an electronic copy of their bill which can be printed and presented to the bank for payment. Customers familiar with online payment system can use their existing online banking services. press release

Published in The Express Tribune, June 22nd, 2011.

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Reader Comments (4)

  • Jun 22, 2011 - 3:09PM

    AOA,

    We Have not received KESC bill for the month of June 2011 kindly provide to KESC bill our E mail address.

    Thanks & Regads,

    M. Muhammad shafi & CORecommend

  • MR.ABDUL GHAFOOR
    Jun 30, 2011 - 6:53PM

    PLEASE SEN MY ELECTRIC BILL.Recommend

  • Sofia Taj Mohammad K-S-1
    Jul 11, 2011 - 12:03PM

    AOA,

    from few months we did not received KESC Bills by post /cotractor
    even we got bill by KESC Website
    Please send us our KESC Bill on our adress by post / contractor or by my Email

    Recommend

  • Jul 23, 2011 - 12:27AM

    plase early provied my kecc bill soon possible account # 0410202290012 and consumes # al229964 .

    Recommend

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