“In our objective analysis Air New Zealand came out number one in virtually all of our audit criteria, which is an exceptional performance,” said AirlineRatings.com Editor-in-Chief Geoffrey Thomas. The airline has won the title for the fourth time in a row.
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AirlineRatings.com Airline Excellence Awards programme combines four major international industry and government audits, with another nine key criteria that include: fleet age, passenger review ratings, profitability, investment rating and key product offerings.
Following this criteria, the Best First Class Award went to Etihad Airways for the third time. “Etihad’s commitment to excellence appears to know no bounds. The airline’s new first class and business blass offerings are quite stunning and have set the bar even higher in luxury travel,” said Thomas.
The 'Best Business Class' title was won by Virgin Australia, which according to AirlineRatings.com, is more “first class than business class.” If you prefer flying economy, according to the website, you will get the best value for money with Singapore Airlines.
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Virgin Australia, Virgin Atlantic and Virgin America won the award for 'Best Cabin Crew', while Qantus won 'Best Catering', as well as the 'Best Lounges 'category. Emirates was on the list of winners for having the best in-flight entertainment.
AirlineRatings.com's top 10 airlines for 2017:
1. Air New Zealand
2. Qantas
3. Singapore Airlines
4. Cathay Pacific
5. Virgin Atlantic/Virgin Australia
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6. British Airways
7. Etihad Airways
8. All Nippon Airways
9. Eva Air
10. Lufthansa
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