Consumer rights: Vendor gets notice over faulty phone

LAHORE: A consumer court issued a notice to a cell phone vendor on Friday in a petition seeking directives for him to return to the petitioner the amount paid to him for a used cell phone which had turned out to be defective. Petitioner Muhammad Rizwan also sought payment of Rs50,000 damages from the respondent, Abdur Rehman.  The petitioner submitted that Rehman, who has a cell phone business in Sanda, had assured him that he would be responsible for any fault in the cell phone sold to him for Rs10,000. He said the phone started malfunctioning in a few days. He said he took it to Rehman’s shop where it was repaired. However, he said, the fault wasn’t fixed properly and he had to take the phone back to the shop for repairs again. He said the vendor refused to repair or exchange the phone.

Published in The Express Tribune, April 18^th, 2015.