KARACHI: State Bank of Pakistan Deputy Governor Saeed Ahmad with members of the Pakistan Remittance Initiative (PRI) visited UBL to see the state-of-the-art services the bank is providing to its customers including facilities for sending remittances home through contact centre and digital media. The deputy governor shared SBP’s vision of providing hassle-free remittance facilities for both remitters and beneficiaries with UBL CEO and President Wajahat Hussain to make the process more expedient and convenient. UBL’s contact centre, established in 2006, provides services through phone and digital media, has both in-bound and out-bound teams and handles more than 16,000 queries about remittances alone every month.
Published in The Express Tribune, January 8th, 2015.
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