Landline, broadband: PTCL launches complaint service

Published: December 30, 2011

ISLAMABAD: Pakistan Telecommunication Company Limited (PTCL) has launched a customer complaint registration service via mobile SMS for landline and broadband customers, says a press release. PTCL said customers can register a complaint in five steps – Step 1-type CMP, Step 2-type area code and landline number, Step 3-type product code (for landline ‘LL’ and for broadband ‘BB’), Step 4-send to 05 1218 1218 and Step 5-complaint registration number received, or simply type ‘Help’ and send to 05 1218 1218. PRESS RELEASE

Published in The Express Tribune, December 30th, 2011.

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